Storage FAQs

Newport Mini Storage is dedicated to providing you with the best in customer service. Below are the answers to many of the most common questions. If your questions are not answered here, please feel free to contact us and speak to one of our Self Storage Professionals.

How many months do I have to sign up for?
We offer month-to-month leases, meaning no long-term contracts and no commitment.  


Do you have Climate Controlled?

No we do not.


Do I need insurance?
You may carry your own insurance (check your homeowner's or renter's policy to see if you are already covered) or apply for insurance coverage from a company that specializes in self-storage insurance.


Do you give me a key?
You provide your own lock and key, so that you are the only one with access to your storage unit.


When can I get to my belongings?
Our access and office hours are from 7:00 am - 7:00 pm, 7 days a week.


How much notice must be given when I move out?
We require a minimum 10-day written notice to move out. Full details on the vacating policy will be provided for you at the time of move-in.


How can I make a payment?
Payments can be processed by mail, in person or through our website. You may also arrange to have payment be automatically deducted from your credit card. Please ask your manager about this feature.

 
What sizes do you have and how much do they cost?

We have a wide variety of unit sizes to meet your needs. Unit sizes and prices vary.  

Please contact our office Monday-Friday 9am-4:30pm and Saturday 9am -1pm.


How do I calculate how much storage space to rent?

Our managers can assist you in determining the right size. Just give us a brief description of what will be stored and we'll help you determine how much space is needed.


What forms of payment do you accept?
We accept major credit cards, checks, and cash.


Do you sell Locks, Packing and Moving supplies?

No we do not.


Do you have outdoor storage for boats, RVs and other vehicles?
No we do not.


What kind of documentation do I need to rent a storage unit?
A valid driver's license or federal ID with picture is required to lease a unit.


How long will it take to complete my transaction on move-in day?
The entire move-in process should take fewer than 15 to 20 minutes. Please keep in mind that this time could vary depending on whether there are other customers ahead of you when you arrive.